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Vol. 3, No. 5       April 17, 2007    

Winners Announced!
The 2007 ISPI Awards Of Excellence for Outstanding Human Performance Intervention—DSA and Learning Tree International, Inc.

2007 ISPI Awards of Excellence for Outstanding Human Performance Intervention

RealityPlus™: Increasing Value Through Performance-Based Training

Learning Tree International, Inc.and Darryl Sink & Associates teamed up to design and develop a new learning experience that enhanced Learning Tree’s renowned course quality.

The result is RealityPlus™, where participants are immersed in simulated real-world scenarios where they learn and practice new knowledge and skills hands-on in a dynamic, media-rich environment.

Authenticity is the key to this new approach. Video-based scenarios simulate real-life interpersonal interaction, where the learner makes decisions and take action based on information that is presented just as encountered on the job. Evaluation Levels I, II & III showed this approach to significantly increase participant satisfaction and on-the-job results.

Award presentations will be made at ISPI's 2007 Annual Conference in San Francisco. Download the white paper about this approach at


Today's Tip
Instructor/Facilitator Guides, Part 1: How Detailed Should The Guide Be Written?

Dr. Darryl Sink

Three Levels Of Detail

The basics for deciding how detailed a guide should be has to do with the key parameter of scalability. For example — does your program need to be delivered many times to many people and perhaps in many locations? If so, more detail and structure will be needed. This is because, as we turn a program over to someone else to deliver, we are transferring control.

 Structure and Control Diagram

Click to view larger image...

Let’s look at the three levels of guides and how they are different. For an example of each, select the link at the end of the description. Starting with the first level:

Level 1—The instructor and the course developer are one and the same. In other words, you created the program and you are the only one that will teach the program. You will need great participant materials, engaging activities, and visuals that support and illustrate concepts and key points. The instructor/facilitator guide, however, may just be a simple outline showing the sequence of instructional events with notes to remind yourself of timing and student references. After all, you wrote the program, so you would know what you want to say and do.

Click HERE for an example of a Level I Guide

Level 2—One or more of the course developers will deliver - but others may be selected and trained to deliver the courses and will then be on their own to deliver the course. Now, not only will the materials that the students use and see need to be complete and sharp, but the instructor/ facilitator's guide will have to be much more detailed to assure reliability. That is, the program will be delivered in such a way as to attain the same results and provide a very similar experience regardless of which instructor is delivering the course.

Click HERE for an example of a Level 2 Guide

Level 3—Other instructors/facilitators will deliver the program, but you may not be involved in selecting them or training them to deliver the program. In other words, you design the program, then test it out, and then send it out to the world - sometimes as an entirely self-contained program. In this case, as you have lost much more control over presenter selection, each presenter acts more as a facilitator, using the carefully scripted guide you have developed. In a level 3 guide, the content is mostly contained in the student materials.

Click HERE for an example of a Level 3 Guide.

Until next time,


Article © 2007 Darryl L. Sink & Associates, Inc.

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Contact DSA
Darryl L. Sink & Associates, Inc.
One Cielo Vista Place
Monterey, CA 93940
Phone: 831.649.8384

Voicemail: 800.650.SINK (7465)
Fax: 831.649.3914
Workshops: Jane Sink, Vice President of Marketing


Copyright, Darryl L. Sink & Associates, Inc.
Monterey, California


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