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Vol. 2, No. 15      September 06, 2006    

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Darryl L. Sink & Associates, Inc.
One Cielo Vista Place
Monterey, CA 93940
Phone: 831.649.8384

Voicemail: 800.650.SINK (7465)
Fax: 831.649.3914
Workshops: Jane Sink, Vice President of Marketing

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Today's Tip
The Project's Over — What Happened? Part 2

In Part 1 of this month's tip we provided a matrix to help collect data during a project and a strategy to analyze the data by comparing the cells in the matrix. Of course, we want to identify lessons learned from what might have not gone so well. The analysis of the evaluation data need not always focus on bad news. We can and should use the analysis data to identify outstanding achievements in different areas and to reward the key people who are responsible for these achievements.

Using our evaluation matrix, achievements may occur at each of the three levels: results, processes, and resources. Here is a checklist of different types of outstanding achievements in the three categories.

Checklist of Types of
Outstanding Achievements
Improvements In The Results

Quality of products or the result

Quantity of products or the significance of the result
Work Process Improvement
Eliminating duplication
Eliminating waste
Increasing speed
Eliminating unnecessary steps
Combining steps
Resource Improvements
Better utilization of personnel
Better utilization of equipment
Better utilization of materials

You can identify these achievements when you are comparing the planned and the actual columns in the evaluation matrix.

Once you have identified achievements, it is very important for you to recognize and reward the people responsible for them. If a team has done the work, you will want to recognize and reward the team. This is one of the major functions of a front line manager.

You can reward these outstanding achievers in several different ways:

Recognizing and Rewarding Achievements
Positive Consequences
Money, check, or gift certificate
Days off with pay
Reduced workload
Choice of next project
Public Recognition
Eliminating duplication
Eliminating waste
Increasing speed
Eliminating unnecessary steps
Combining steps
Recognition From The Top
Better utilization of personnel
Better utilization of equipment
Better utilization of materials

This concludes the two-part tip on evaluation after the project is over. In part 1, we discussed how to identify continuous improvement ideas and in part 2 how to recognize outstanding achievements.

Until next time,

Darryl

Article © 2006 Darryl Sink & Associates, Inc


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Copyright, Darryl L. Sink & Associates, Inc.
Monterey, California

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